Introduction
Who is responsible for processing your personal information?
What is our purpose in processing your personal information?
What personal information do we process, and how is it obtained?
How is processing your information legitimate, legally speaking?
To whom is your information disclosed?
How long will we keep your information?
Your rights
Introduction
This Privacy Policy applies to the website of Resineco (www.resineco.com - tienda.resineco.com) and to the applications and other products and services that you can obtain via the website. For this purpose, and in accordance with the conditions set out in the Privacy Policy, Resineco may share your personal information with transport companies for the delivery of the products.
This Privacy Policy may be modified by the owner of the website, but we will inform you of any changes via the website or by some other means so that you are aware of them and can continue to use the Services. Unless your explicit consent is required, by continuing to use the Services after you have been notified of the aforementioned modifications you indicate that you agree to them.
Who is responsible for processing your personal information?
The party responsible for processing the personal information that you provide us with via the website (www.resineco.com) is Resineco Composites SL (hereafter, Resineco), a company with business address at c/ del Rec Molinar Nave 3D - 08160 - Montmeló (BCN - Spain)
To ensure that your personal information is processed correctly, Resineco has appointed a Protection Delegate whom you may contact in order to resolve any doubts or queries you may have in this regard. You can contact the Protection Delegate by email at info@resineco.com
What is our purpose in processing your personal information?
Resineco may process your personal information for the following purposes:
Contact: To manage your personal information when you contact Resineco via the Contact Form that the company provides for this purpose. Your information will also be processed in order to manage any doubts and queries that you send us through the channels that we provide on our website for this purpose.
Chat: To manage your requests when you communicate with us, by whatever means you may use to contact us. We inform you that, for reasons of security and quality of service, any conversation that you begin in the chat forum may be recorded.
Work with us: To manage reception of Curriculums Vitae that you send us by email, and any personal information generated as a result of your participation in recruitment processes organised by Resineco. The purpose is to study your professional profile and enable you to take part in recruitment processes to fill vacancies or appoint candidates to new posts. We inform you that we will keep your information for a period of less than one year if we believe that you may meet any of our existing employment profiles in the future.
Client Area registration: To manage your registration with the Client Area and any additional information that may later be generated in order to manage your orders. Registering with the Client Area enables you, through the services the Area provides, to: Manage the information registered with the Client Area.
Acquisitions of products: To manage acquisitions of products and services, as well as any further information that may be generated through the relationship with Resineco. In the acquisition procedure, the information required will include, among other data, credit card details or Paypal Account, which will be shared with the entity that manages payment collection. This request will be made with the main purpose of validating cards and securing payment for services necessary to acquire the product or service.
Advertising Resineco products and services: Resineco may send you advertising via ordinary mail, email, SMS and other electronic communication channels. This advertising may be general in nature or adapted to your characteristics and related to our own services.
Conservation of data in order to send advertising for Resineco products and services: providing you have given your consent, Resineco will continue to manage your personal once after our contractual relationship with you has ended, in order to send you advertising related to our own services, both general and adapted to your characteristics.
Profiling with external sources: Resineco will formulate profiles based on information provided by third parties through marketing studies and statistical and segmentation techniques and procedures that enable us to adapt our offers of products and services to your characteristics and needs. Your consent to this will not entail automated decision-making.
Other channels: We may also contact you and receive your personal information through other channels, such as telephone, email, apps owned by Resineco or the social networks. In this case, we will inform you about our purposes in processing your personal information and, if applicable, will request your consent with regard to each of these channels.
What personal information do we process, and how is it obtained?
The information we process is obtained from:
Information provided by you when you fill in the forms provided for this purpose.
Data generated by the provision of the service. The information in this category includes data on browsing the public website and access to the Client Area, and which you provide us indirectly and are generated by the provision and maintenance of this activity itself.
Depending on the service, the information processed may be of the following types:
Identification (e.g., name, surname(s), identity document, mailing address, email address, telephone number).
Financial and operational data related to transactions (e.g. orders and payments).
Goods and services transactions (e.g., paid services).
Commercial data (e.g., interest in products or services).
How is processing your information legitimate, legally speaking?
The processing of your information provided via the “Contact”, “Chat”, “Client Area” and other communication channels provided for your use is based on managing your request and, if applicable, delivering the services acquired.
The legal basis for processing personal information generated by your acquisitions is the implementation of the agreement for providing Resineco products and services (in accordance with the terms and conditions on the website (see the section on “General Conditions”).
The legal basis for processing the personal information you provide via the “Work with us” is established by your voluntary sending of your Curriculum Vitae and its storage in virtue of the legitimate interest of our Human Resources Department.
Sending you advertising for our own products may be based on the legitimate interest of Resineco when you register with the Client Area or acquire a service. In other cases, and when the advertising is by third parties, your personal information will be processed based on the consent that you have given us. We will continue to conserve your data until such time as you exercise your right to delete or oppose processing of your information.
Enrichment of your information using external sources will be based on your consent.
To whom is your information disclosed?
If you acquire one of the products offered via the website, your information will be shared with the entities responsible for collecting payment for these services, as well as described below, which provide the following services:
Transport Service
NACEX
MRW
DB SCHENKER
International transfers will not be made under any circumstances.
How long will we keep your information?
We will keep your personal information only as long as it is needed to provide the service or until you withdraw your consent. After that, your information will be deleted in accordance with legislation on data protection, which means that it is blocked and available only to judges, courts and tribunals, the tax authorities or the competent public administration until any possible actions have prescribed, after which we will proceed to completely eliminate the information.
Your rights
Any interested party has the right to obtain confirmation as whether or not Resineco is processing personal information that concerns them.
Similarly, in accordance with the General Regulations on Data Protection, you have the following rights:
To access your information: You have the right to access and determine what personal data concerning you that we process.
To request the rectification or elimination of data: In certain circumstances, you have the right to require the rectification of personal information that concerns you which is processed by Resineco and which you consider to be inaccurate. You can even require this information to be eliminated if, among other reasons, the data is no longer necessary for the purposes for which it was gathered.
To request limitation on the processing of your personal information: In certain circumstances, you have the right to request us to limit the processing of your data. In this case, we inform you that we will only keep this information in order to exercise or defend ourselves against claims, as provided for in the General Regulations on Data Protection.
To the portability of your personal information: In certain circumstances, you have the right to receive the personal information concerning you that you have provided to us in a structured format in common use and of mechanical reading, and to transmit this information to another party for processing.
To oppose the processing of your personal information: In certain circumstances and for reasons linked to your particular situation, you have the right to oppose the processing of your personal information. In this case, we will cease to process your data unless on compelling legitimate grounds or to exercise or defend ourselves against any possible claims.
You also have the right, at any time, to oppose our sending you advertising, by electronic means, and to withdraw any consent, without detriment to previous processing based on this consent.
You may exercise the above rights by writing to Resineco Composites SL, c/ del Rec Molinar Nave 3D - 08160 - Montmeló (BCN - Spain) or by email to info@resineco.com . In both cases, you should indicate “Politica de Privacidad” (“Privacy Policy”).
Finally, we inform you that you may lodge complaints with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), especially if you do not obtain satisfaction from exercising your rights. You can contact the Agency via the following website: www.agpd.es.